|QA and Workflow|
Our editors love the English language and have substantial experience in the field.
To ensure the high quality of our work output, we rigorously screen all our proofreaders and writers before we put them in our select pool of talent. They have to pass a comprehensive editing exam as well as impress us in an interview before we make them a part of our team.
In addition, we require them to follow a comprehensive proofreading/copyediting checklist whenever they work on documents so that they can catch all possible errors. We also implement peer reviews, in which an editor checks portions of another editor's work.
Finally, we have a 100% satisfaction guarantee: if we send back a document to you and you find an error that we have missed, we will recheck the document for you at no additional cost.